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CRMC December 2021 DAISY Honoree: STEVE CATHERS

 

Steve was recognized for his professionalism and confidence in the ER.

I know Steve is an exceptional person and nurse and saw him in action firsthand the other day with a patient's family member. We had a very sick patient come in and her husband was very upset after hearing some not very great news. With everything going on and what he felt was said, the husband was very angry. After speaking to the husband, I had asked Steve to assist me in trying to reassure and calm him. Steve did so without hesitation and he took the time to really listen to the family member. He then very calmly and compassionately spoke to him and told him all that was going on and what was going to happen. By the time he was done, the husband relaxed and was very thankful. He was able to then leave here knowing that his wife was going to be in great hands. It was not what Steve said, because anyone could have said those exact words, but it was HOW he said it. That is what made the difference. The husband felt listened to and cared for and that is what is important.

The award is part of the DAISY Foundation’s mission to recognize the extraordinary, compassionate nursing care they provide patients and families every day. This is a nationally recognized award.

 

Congratulations, Steve! We are Proud of you!

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CRMC November 2021 DAISY Honoree: CANDICE BRIGGS

 

Candice was recognized for her professionalism and confidence in our Specialty Clinic.

My husband's physician's office scheduled him an appointment to see Dr. Russell for possible surgery. The appointment was made three weeks out. Unfortunately, my husband's was in a great deal of pain and it was not getting any better. I called the Specialty Clinic and was referred to talk to Dr. Russell's nurse, Candace Briggs. Candace took my call right away, was a great listener, kept calm, and was able to get my husband in to see Dr. Russell in one week. This may seem very small to others, but to us it was so big, and really just made our day! Candace is a very caring and compassionate nurse, and is deserving of the DAISY award! Thank you!

The award is part of the DAISY Foundation’s mission to recognize the extraordinary, compassionate nursing care they provide patients and families every day. This is a nationally recognized award.

 

Congratulations, Candice! We Appreciate you!

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CRMC October 2021 DAISY Honoree: JAN WOODWARD

 

Jan was recognized for her professionalism and confidence in the ICU Department

"The reason Jan is so exceptional is her dedication towards her patients. Last March, I had a total knee replacement. Two days later, I had a Physical Therapy session. After my Physical Therapy session, I passed out, and a Code E was called. After determining the cause, I was whisked away for a CT scan, then to the ER/ICU Department. Jan was my nurse for my time in the ER/ICU Department. Jan’s devotion and care made for an easier recuperation. She seemed to anticipate my medical and emotional needs. All of my nurses are terrific, but Jan Woodard really boosted my morale. Jan will always be a winner for me.

The award is part of the DAISY Foundation’s mission to recognize the extraordinary, compassionate nursing care they provide patients and families every day. This is a nationally recognized award.

Jan was awarded the Healer's Touch statue hand carved of serpentine mineral by the Shoni tribe of Zimbabwe, Africa; who highly regards their healers as "treasures" of the tribe;  a DAISY certificate and pin; registration in the National DAISY registry; and fresh baked cinnamon rolls for her and her team to enjoy. She is also a candidate for DAISY of the year along with all other monthly honorees since October 2020.

 

Congratulations, Jan! We are Proud of you!

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CRMC September 2021 DAISY Honoree: SHANA HOUSEL

 

Shana was recognized for her professionalism and confidence in the ER Department.

Shana always shows such compassion for her patients. No matter how many patients are in ER, she is always kind and passionate toward her patients. Shana really does care about each one of her patients. Not only have I had the opportunity to see Shana taking care of others but also I have actually been one of her patients when I had a gallbladder attack and had to go to surgery. Shana was fantastic, she made me feel at ease and I knew I was getting the best care possible. Shana is a fantastic nurse with a great attitude, and we are lucky to have her as one of our very own ER nurses.

 

Additionally, Housel received a second DAISY nomination:

 

Shana was working in the ER when we had to bring in our 2-year-old daughter. Shana was so careful and caring with our daughter and did her absolute best to make sure our daughter was taken care of. When we were transferred to St. Francis, I wish we could have taken her with us! I felt very comfortable and confident in the care our daughter was receiving when she was under Shana’s care. She also went out of their way to check on our daughter when we left. The IV they administered was the same IV location that was used the entire 6 days at St. Francis. She received the first and only stick at CRMC. She is a fantastic nurse and especially with small children.

Congratulations, Shana! We Appreciate you!

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CRMC December 2021 BEE Honoree: ALICIA VANDER LINDEN

Alicia, nominated by a patient, was recognized for her hard work and helping patients from the Laboratory.

 “Alisha changed the hospital experience of a patient who was here for surgery. Patient "A." is no stranger to lab work - per the patient she has had labs collected at least monthly since she was a child. She has met a great number of phlebotomists and experienced an even wider level of care at their hands. She is what most phlebotomists would consider a difficult stick. Patient "A." stated that two veins had been blown already on this visit by IV’s and that she was experiencing significant bruising and tenderness. She was impressed by the compassion, consideration, and skill Alisha demonstrated while collecting morning labs. According to Patient "A.", Alisha listened to her choice of which vein to access, used a glove filled with warm water to heat the site prior to accessing, and sought the patient's consent before redirecting the needle when the vein moved slightly during the procedure. Thanks to this encounter Patient "A." stated she felt deeply valued as a patient instead of viewed as just "another number". She praised Alisha at length for her quality of care.”  

Alicia will be included in consideration for the annual BEE Award for which all monthly Honorees are considered.

Congratulations, Alicia! We Appreciate you!

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CRMC November 2021 BEE Honoree: CRYSTAL MARION

Marion, nominated by her fellow coworkers, was recognized for her hard work and helping others.

 

I hear more compliments from other nurses about this aide than any other. She is always busy. She knows her job and she does it well. You never have to tell her what is needed, whether it bathing, feeding, answering call lights etc. She is extremely motivated to care for our patients. She cares for her patients like they are her own family and we are lucky to have her. Crystal is an exceptional aide and I hope she can be considered for the BEE award. ”  – Charlene Paolini

 

The BEE (Being Exceptional Everyday) Award honors and recognizes team members outside of nursing who go Beyond Exceptional Expectations. These team members provide extraordinary experiences for our patients, their families, and visitors by exemplifying quality service and extraordinary care. Marion will be included in consideration for the annual BEE Award for which all monthly Honorees are considered.

Congratulations, Crystal! We are Proud of you!

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CRMC October 2021 BEE Honoree: KRISTEN SHAW

Kristen, nominated by her fellow coworkers, was recognized for her hard work and helping others in the Rural Health Clinic.

 “I wanted to take this opportunity to share how impressed I have been with Kristen Shaw. She joined our Primary Care clinic about a year ago. She never says no to anything she is asked to do. She is responsible for our RHC accreditation status for Coffeyville and Independence clinics and also pulls more reports than I know about. Just this week she was asked to cover our front office, triage phone calls, and also cover our referral staff that has been out. She has a great personality and is always willing to help. I would like to nominate her for a Bee Award. ”  – Dr. Shravan Gangula

Additionally, Shaw received a second BEE nomination:

 

Kristen has been such an asset to our team. She is always willing to step in and lend a hand anytime it is needed. The clinic was recently in a tough position for covering patient referrals. This was not a task Kristen was familiar with but saw the need. She took time to learn the process and get started. Thanks to her our patient referrals were taken care of. What a huge help to nursing staff who are already overwhelmed. In times such as these, it is a breath of fresh air to see someone willing to accept challenges and work hard. I am thankful for her high energy and positive attitude. She is always good for a laugh.” – Tracey Benson

Congratulations, Kristen! We Appreciate you!

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CRMC September 2021 BEE Honoree: TAMI FOSTER

Foster, nominated by her fellow coworkers, was recognized for her hard work and helping others in Admissions.

 “Tami always goes way beyond her job description. She is always filling in for one of us if we cannot be here. She is always there for us when we need help and able to answer any questions we have. She is a fantastic supervisor. We all really appreciate her. She is the best. She never gets mad or loses her temper with us if we ask dumb questions. She is always so cordial with the patients when she deals with them. She always stands behind us and has our backs. She deserves this award so much!”

Additionally, Foster received a second BEE Award:

Tami was hesitant to step into a supervisor role, but she has made an excellent one for this department. She does not hesitate to help in any situation, works extra hours, covers for people when need be. She takes care of her coworkers and stands up for us. She is so good with patients and always has their best interests in mind. As far as I am concerned, she goes above and beyond her job requirements and has a great attitude when doing it! We are thankful to have her in our department!

 

The BEE (Being Exceptional Everyday) Award honors and recognizes team members outside of nursing who go Beyond Exceptional Expectations. These team members provide extraordinary experiences for our patients, their families, and visitors by exemplifying quality service and extraordinary care.

Congratulations, Tami! We are Proud of you!